FREQUENTLY ASKED QUESTIONS
- What are your hours?
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Our hours of operation are by appointment only from Monday to Friday, and we do not accommodate walk-ins. Limited appointments are available on select Saturdays. If you wish to schedule an appointment on a Saturday, we encourage you to plan ahead and book your session as early as possible to secure your desired time slot.
- Where are you located?
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We are ideally situated in Denton, Texas, just off I-35E, making us a short drive north of the Dallas/Fort Worth area.
- Do you accept reservations?
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Yes, all sessions are by appointment only during normal business hours. Occasionally Saturdays are available but appointments are limited.
- What payment options do you accept?
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We accept the following payment options:
- Cash
- Debit Cards
- Credit Cards
- How long is the typical wait?
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Reasons for Variation in Photography Session Length
Newborn Sessions
- Sleeping Patterns: Newborns typically need to sleep frequently, and capturing them in peaceful, sleepy poses can take time.
- Feeding and Comforting: Photographers often need to pause for feeding or comforting the baby, extending the session duration.
- Preparation Time: Setting up the environment for a newborn shoot, including props and lighting, can require significant preparation time.
Children's Portraits
- Attention Span: Young children may have a short attention span, leading to more breaks and requiring time to engage them.
- Activity Levels: Kids can be energetic and require time to settle down or get into a cooperative mood for the shoot.
- Location Versatility: If the shoot involves moving to various locations, it can add to the overall duration.
High School Seniors
- Styling and Outfit Changes: Senior sessions often include multiple outfits and styling changes, which can lengthen the session.
- Conceptual Elements: Seniors might want to incorporate unique themes or hobbies, requiring extra time for setup and poses.
- Individual Choice and Input: Seniors may have more preference and input in poses and settings, increasing the time spent on each shot.
Family Portraits
- Group Dynamics: Coordinating multiple people can take time, especially with varying comfort levels in front of the camera.
- Variety of Poses: Families often want a mix of posed shots and candid moments, requiring more time to capture the best images.
- Logistics: Arriving at a consensus on locations and positioning can also require extra time, especially with larger families.
- Do you have a cancellation policy?
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Our Cancellation Policy
At our establishment, we value your time and commitment, as well as that of our staff. To maintain a smooth and efficient scheduling process, we have implemented a Cancellation Policy that we ask all clients to kindly respect.
Key Points of Our Cancellation Policy
- 48 Hour Notice: We require a minimum of 48 hours notice for any cancellations or rescheduling of your appointment. This allows us to offer that time slot to other clients on our waiting list.
- No Refunds on Deposits: Please note that once your appointment is booked, deposits are non-refundable. This policy is in place to secure your appointment and cover the preparation costs on our part.
Why This Policy is Important
By adhering to our Cancellation Policy, you help ensure:
- Fairness for All Clients: Timely cancellations allow us to accommodate other clients who may be on standby for an appointment.
- Operational Efficiency: Advanced notice helps us manage our schedule effectively, which ultimately improves the service experience for everyone.
- Resource Protection: The non-refundable deposit helps us recover some of the costs associated with reserving your appointment.
We appreciate your understanding and cooperation regarding our Cancellation Policy. Thank you for being a valued client!
